Legal Operations Staff Supervisor

Legal Operations Staff Supervisor

This position coordinates and directs legal secretarial staff supporting claims attorneys in multiple offices. Including leadership, support, training, coaching, and counseling of legal secretaries to ensure compliance with claims legal and customer service best practices.

Responsibilities:

Schedule and assign work to reporting personnel, coordinate their activities,

and expedite workflow.
Review work assignments for accuracy and ensure compliance with court

rules and departmental standards.
Assist, guide and support employees in work assignments.
Supervise employees' compliance with Club policy, as well as federal and

state labor laws.
Prepare and submit necessary reports to management for approval in

compliance with those laws.
Interview, test, screen, and hire applicants as replacements or additions to

staff.
Budget preparation and tracking.
Provide daily, ongoing job performance guidance and instructional

assistance to secretarial staff.
Monitor Case Management System ensuring timely and accurate data entry

to track house and outside counsel fees, expenses, and performance.
Prepare letters and legal documents for use by attorneys and support staff,

write ad hoc reports and provide statistical information to management.
Perform regular and comprehensive audits of legal files and computer case

management system to ensure compliance with departmental policy.
Perform administrative functions such as reporting absences/vacations,

ordering and monitoring supply inventory, approving drafts, preparing

payment requests, reporting computer problems, maintaining postage

machines, and ensuring compliance with mandated draft control

procedures.

Qualifications:

High school diploma, GED, or equivalent certificate required.
4-year college degree in business or related field desired.
Minimum of three to five years related secretarial and/or legal experience

required.
Experience in office supervision preferred.
Strong verbal and written communication skills.
Advanced organizational/planning skills necessary.
Ability to prioritize and evaluate work of others needed.
Proficient in Microsoft Office Word, Outlook, and Excel required.
Ability to maintain confidentiality required.

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The starting pay range for this position is:

$76,400.00 - $101,900.00

Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.